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Why Work With Us?

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Here's what our satisfied customers are saying about us:

Heidi was great to work with. We were struggling to find the right home at the right price, and she was patient and willing to work with us as we looked at many different houses. While we tended to dictate which houses to look at, she ultimately found the house that was perfect for our family. She was well connected with inspectors and experts when we needed those services. I highly recommend contacting Heidi if you a looking to buy/sell a home in the greater Lebanon/Hanover area!
27 August 2015
Heidi was extremely supportive during my first home-buying experience. Always honest, responsive, and friendly, Heidi is an excellent realtor in the Upper Valley. I will be sure to contact her first when it comes time to sell! It was a pleasure working with her throughout the process.
15 July 2015
Heidi was the best! We needed to sell my Dad's house ASAP after his death and Heidi walked us through the process so calmly and with such clarity that my sister and I were able to prepare the house for sale within weeks. Heidi has integrity and honesty and we trusted her implicitly. She answered our calls and questions, made recommendations, and sold the house in short order. Heidi was supremely comfortable to work with. Without the least hesitation, we highly recommend her to anyone seeking to buy or sell a property.
12 January 2015
I highly recommend Heidi Reiss! She helped my husband and I buy our first home in the Upper Valley. We started looking in April and moved into our new home the following December. Throughout the process we had many questions. Heidi went above and beyond her job description to make us feel comfortable and confident along the way. She patiently took extra time on each house visit to educate us about different pieces of home ownership that we were unaware of. Whether is was a Monday at 11 am, or a Saturday at 11 pm, Heidi was always willing to be in touch with us when we were in the midst of a decision. She once had to mentor us over the phone while she was on vacation Cape Cod as we endured a disappointing seller situation. We highly recommend Heidi to anyone looking to sell or buy a home! She is patient, responsive, and personable. We will certainly be calling on her when it's time for us to move on from this house...though we hope that's not for a long time!
04 March 2014
We reached out to Heidi when we were thinking about relocating to Hanover from the Boston area. We didn't know anyone in the area and just found her via her company's website. Ultimately, it took us 3 years to make the move, but Heidi always provided just the right level of support - very responsive and helpful and never pushy. Initially, she showed us homes so we could get an understanding of the area and prices. Later, when we were actually ready to make the move, she was very quick to get us information on new listings and show us the ones we were interested in. She consistently demonstrated a comprehensive knowledge of the area towns- not only the housing, but also the other factors that contribute to whether a house and neighborhood would be a good fit - schools, recreation, healthcare, shopping, events, proximity to other activities, etc. She was always willing to share her experience and give advice on just living here in general, which has made the transition so much easier for our family. Plus, working with her was a fun experience - we always enjoyed talking and meeting up with her as we moved along this process. I highly recommend Heidi to anyone considering moving to or within the Upper Valley.
04 March 2014
My wife and I were in the stressful situation of trying to sell our current house while buying another. The process was very complicated and we would never have been able to get everything done in the right order had it not been for Heidi's help. She guided us on all the right (and reasonable) things to do to our house to make it sell for the price. At the same time she was fighting for us on the buying end. We always felt like we were top priority to Heidi, even when she was busy. She also never acted like we were just another commission, but really took the time to explain everything to us, and lent a sympathetic ear when things weren't going exactly the way we were hoping. In the end, everything worked out perfectly. We felt very fortunate to have Heidi on our side and would never hesitate to recommend her to others!
16 February 2014
My wife and I had been looking for a small house "out in the country" yet "close to town." You can imagine that those parameters would be difficult if not impossible to find, but Heidi took a great deal of time listening to what we wanted and showing us properties, always with a smile, professional manner and helpful insights. When we finally found the perfect house, she guided us expertly through a somewhat complicated septic issue and listed and sold our condominium in two days. She negotiated a delay in closing on our condo so we would have time to do some necessary remodeling to the new house. The transactions all went smoothly. We would not hesitate to highly recommend Heidi Reiss to anyone looking to buy or sell property in the Upper Valley.
13 February 2014
Heidi did a great job of informing us of the options in the area, including the types of trade-offs we faced in our price range. She took the time to learn what we really wanted and what we could live without while patiently showing us several properties. Heidi ultimately secured our new home for us by alerting us as soon as it came on the market, setting up a showing for the next day, and working with us to come up with an offer shortly thereafter. Great communication skills and very knowledgeable and professional. We would highly recommend her to anyone looking for a home in the area.
10 February 2014
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