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Why Work With Us?

Here's what our satisfied customers are saying about us:

I had a wonderful experience using Heidi as my realtor. I would recommend her to any of my friends. She was professional, understood the market and very thoughtful in the houses we looked at. When it came to the offer she was very knowledgeable about negotiation, was organized and on top of everything. Thank your Heidi for an amazing experience!
10 June 2019
Heidi was a terrific agent to work with! We were based in Washington DC and looking to buy a house in New Hampshire. Heidi was amazing every step of the way. From explaining the local market and what each town offers to the specifics of navigating the actual purchase process and dealing with the seller. She knew the employees at the local bank and was able to coordinate multiple things with them directly. She was able to arrange many viewings in one day because we were very tight on time and was very patient with us as we decided on which place to buy. She gave us great advice on pricing and explained her reasoning thoroughly. We have worked with multiple agents before but Heidi truly stood out. She was extremely professional and responsive, knew the answer to almost any question we had and if she didn't would find out within an hour or two. She would respond to texts or calls immediately and would respond to any email within a minute which we appreciated immensely. She even went above and beyond. After we bought the house, we were not able to move in for another month and she was kind enough to go check on the house for us as well. Overall, based on our experience, I have no reservations about highly recommending Heidi to any one looking to purchase a property in the area!
16 May 2018
Heidi Reiss is THE real estate agent to use if you are considering purchasing or selling a home in the Upper Valley of NH. She was recommended by a colleague and exceeded our expectations. She is extremely knowledgeable about the area (schools, restaurants, places to ski and have fun outdoors), honest, and patient. She never pushed us to look beyond our price range and was happy to allow us to spend as much time as we needed looking at homes. When she found us our dream home, she then put us in touch with a local mortgage broker and a lawyer making the process so easy. In addition to purchasing a home from Heidi last year, she recently sold an old family home for us as well. She did a wonderful job of marketing the property and it was visible in the local papers, local magazine publications, and through flyers sent by mail. She updated photos on the website to reflect the change of season and kept us informed after every showing. Heidi Reiss is a consummate real estate agent and a really nice person, too!
15 May 2018
Heidi was very helpful and patient during the period of our working with her. She was prompt in responding to our questions and concerns. She was diplomatic in suggesting that we should consider lowering the asking price. She was determined to work with us until the sale was completed. We were all relieved when the closing day arrived. We would recommend her to others who are buying or selling property. We consider her a friend.
06 February 2018
We are so happy that we hired Heidi to be our realtor. She was incredibly professional and went above and beyond to ensure that we were able to purchase our home. She performed excellent work and would respond to any question we had, usually within minutes. She helped guide us through the process of buying our first home and made sure that everything went as smoothly as possible. She anticipated the problems we were unaware of and resolved issues before they arose. She had excellent contacts for all of our inspections and got them scheduled and performed rapidly. It was an absolute pleasure to work with her. She always kept our interests at the foremost of her mind. We would both work with her again and recommend her to others without hesitation. Thanks Heidi!!!
21 January 2018
Heidi took the time to get to know our family and fully understand our needs and desires in a home. We did a cross-country move and hoped that we would find a home that we could move into rather than move, rent, search, and move again. We knew it was a long shot, but Heidi made it happen. She identified a likely candidate for purchase based on our profile, which turned out to be a perfect home in terms of price, location, and vintage. She was extremely knowledgeable about the regional market and made suggestions that were helpful in closing the deal. She initiated communication about setting up the new home and the closing. We could not be happier with Heidi or our home.
01 January 2018
We bought our first home with Heidi leading us every step of the way, and wouldn't have wanted it any other way. There are a lot of reasons for Heidi to get 5 stars, but here are just a few: 1. We were never unprepared. Heidi let us know what to expect every step of the way. She had great recommendations for other vendors, and never let anything surprise us. 2. We never felt pressured. Heidi never rushed us. When we decided we wanted to put the process on hold for 6 months, she was happy for us to take our time. (spoiler alert - we found our house the next day). 3. Heidi's reputation around town is impeccable. Everyone we mentioned her name to either knew her through her kids, or through sports, or some community activity. And every one of those people gushed that Heidi is one of the best and always incredibly on top of everything. 4. Heidi is the best and always on top of everything. There is a reason why she has the reputation that she does. It is because she works incredibly hard and cares about her clients. I am really looking forward to the opportunity to recommend Heidi to a friend or colleague who is moving. She is such a professional....and a pretty great human being as well!
09 August 2017
Hi All It is with great pleasure and gratitude that we share comments on our experience with Heidi Reiss in the purchase of our house. She was very personal in making sure we get the best house within our budget. We were very impressed by her intuition, intelligence and effectiveness. The experience and professionalism at each phase be it at viewing was superior. She went over and above the client broker relationship and made sure we got the best. She gave us so much insights on all listings that fell within our ball park, She made sure that the house we wanted met our priorities and preferences. She was very effective in showings and was great in the negotiations and exercised due diligence. Her flexibility was just but amazing. She is very competent and made all our negotiations so easy and went far beyond our expectations. She achieved all with humility, integrity and grace. Even after closing she helped us a lot. She is also recommended by other realtors......She is simply put the best! Thank You Heidi Charles & Thembie
06 June 2017
Heidi got the listing up quickly; she took the excellent pictures herself. She worked with me well on setting price levels as adjustments were made. Most of all, Heidi took charge and handled various events which I, as owner, would have handled had I not moved away early in the listing period. As an absentee seller, her thoroughness was a "deal maker".
20 July 2016
Absolutely Professional , could not have done it without her . Heidi suggested a few things that needed sprucing up before putting house on market and she found a professional trustworthy person to accomplish this in a very timely manner . I recommend Heidi 100 percent !
05 February 2016

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